VIREEL PRIVACY POLICY
Last updated: 26 Feb 2025

INTRODUCTION

This Privacy Policy describes how Muse Social Inc. (“Muse,” “we,” “us,” or “our”) collects, uses, and discloses your information when you use the Vireel website, platform, and related services (collectively, the “Service”). By using the Service, you consent to the data practices described in this policy.

INFORMATION WE COLLECT

We collect the following types of information:

1. Personal Data

When you use our Service, we may collect personally identifiable information that can be used to contact or identify you (“Personal Data”), including:

  • Name

  • Email address

  • Payment information

  • Any other information you provide when using the Service

2. Usage Data

We collect data related to your use of the Service (“Usage Data”), such as:

  • IP address

  • Device information

  • Browser type and version

  • Pages visited and interaction time

  • Location data (if enabled)

  • Cookies and tracking data

3. Information from Third-Party Platforms

If you connect your account with third-party platforms such as TikTok, Meta, or YouTube, we may collect data associated with those accounts, including profile information, usage patterns, and interactions.

HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

  • To provide and maintain the Service

  • To personalize your experience

  • To process payments and manage subscriptions

  • To communicate with you regarding updates, support, or promotional content

  • To improve the Service through analytics and feedback

  • To enforce our Terms of Use and comply with legal obligations

COOKIES AND TRACKING TECHNOLOGIES

We use cookies, tracking pixels, and similar technologies to collect Usage Data and improve user experience. You can control or disable cookies through your browser settings.

SHARING YOUR INFORMATION

We may share your data with:

  • Service Providers that help operate the Service (e.g., hosting, payment processing, analytics)

  • Third-Party Platforms you connect with (e.g., TikTok, Meta, YouTube)

  • Legal Authorities if required by law or to protect our rights

  • Business Transfers in the event of a merger, acquisition, or sale of assets

DATA SECURITY

We implement industry-standard security measures to protect your Personal Data. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

DATA RETENTION

We retain your Personal Data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

YOUR RIGHTS AND CHOICES

You have the following rights regarding your data:

  • Access and Correction: You may request access to your Personal Data and request corrections.

  • Deletion: You may request that we delete your Personal Data, subject to legal exceptions.

  • Opt-Out of Marketing: You can opt out of marketing emails by following the unsubscribe link.

  • Cookie Preferences: You can adjust cookie settings in your browser.

For any requests related to your rights, contact us at privacy@vireel.com.

CHILDREN'S PRIVACY

The Service is not intended for users under the age of 13. We do not knowingly collect Personal Data from children. If we learn that a child has provided us with Personal Data, we will take steps to delete it.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we may notify you via email or within the Service. Your continued use of the Service constitutes acceptance of the updated policy.

CONTACT US

If you have any questions about this Privacy Policy, please contact us at:

Muse Social Inc.
124 E. 14th Street, 5th Fl.
New York, NY 10003
Email: privacy@vireel.com